Billing Terms and Conditions

Rocelia Payment Policy

1. Accepted Payment Methods

At Rocelia, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Visa

All payments are processed in United States Dollar (USD).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Rocelia are in United States Dollar (USD).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Rocelia uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

6. Fraud Prevention

  • Rocelia reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

Contact Us

Store Name: Rocelia
Address: 2600 W El Segundo Blvd, Gardena, CA 90249, USA
Email: support@rocelia.com
Phone: +14242706269

Our Opening Hours (EST):

Monday - Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: 10:00 AM - 5:00 PM

We aim to respond to your email within 24 hours.